Payment gateway - Deposits for accommodation reservation
How can I receive advance payments for accommodation?
We believe in fair play.
If you activate the Payment Gateway module in Trevlix for advance payments of accommodation deposits, you can determine the percentage deposit that the guest must pay in advance for their reservation to be binding.
You can also customize the deposit amount for each room type and each date😉
But how much will it cost me?
If you already have your accommodation in a catalog, you're probably thinking:
“That's fine, but I'll definitely pay the 15 percent or more booking fee as usual.“
NO, you won't. We want to do it differently 😉
You only pay
0.97% commission from the reservation completed from the online reservation system with a deposit paid by the payment gateway (or 1.1% Start rate for average monthly transactions less than €900)
1.5 % * +€0.25 of the deposit amount to the payment gateway operator (*example for the payment gateway Stripe, exact price list here)
|
Example of an online web reservation with a deposit paid |
Standard + Active *** | Standard rate | Start rate ** |
|
Accommodation price |
170 € |
170 € |
170 € |
|
Deposit set in amount e.g. 35% |
59.50€ |
59.50€ |
59.50€ |
|
Stripe payment gateway fee 1.5% + €0.25 of the deposit amount * |
1.14 € |
1.14 € |
1.14 € |
|
Commission 0.97 – 1.1% of the reservation made (Active rate of the deposit amount) |
0.58 € |
1.65 € |
1.87 € |
|
Total sales after deduction of commissions |
168.28 € |
167.21 € |
166.99 € |
*) Note: The sample example is calculated for the Stripe payment gateway and the rate valid on 03/2023, may differ depending on your contract and the payment gateway operator.
**) The default rate is Start. After exceeding the average monthly transactions over the limit, it is possible to request a Trevlix Standard rate.
***) Note: It is possible to request the Active rate after 5 paid payments for advance invoices when actively using online payments in the Documents module (the condition is that at least 50% of the advance invoices for accommodation surcharges have been paid through the payment gateway during the entire period of using the payment gateway service)
Can I request payment of the full amount in advance?
Yes, that depends solely on you and your terms and conditions. All you have to do is set up a 100% deposit at Trevlix.
Or you can request the full amount, for example, only on the most attractive terms.
Which payment gateway should I choose?
For the global market, we currently offer compatibility with the Stripe payment gateway.
We have support for additional payment gateways for the national market, which is listed on the respective national variants of the Trevlix website.
Are you interested in another payment gateway that is widely used? Let us know at info//trevlix/com
How to activate the payment gateway?
To activate the Stripe payment gateway, you will need your Stripe payment gateway account, which you can create here. You can find the full price list here. Instructions for starting Trevlix can be found here.
Once you have created a Stripe account and created developer access with us, we will get your payment gateway up and running within 1 business day.
If you don't know how to do this or have any questions, just write to info@trevlix.com.
Do I have to meet any conditions to activate the payment gateway?
Yes, to activate payments with payment cards, it is necessary to comply with legal requirements, for example, the identification of the hosting operator on the website or the publication of commercial and cancellation conditions on the website.
In Trevlix, enter the Business and Cancellation Terms here:
(Settings - Setting texts, conditions policy and instructions - Terms and conditions)
What should I do in Trevlix to activate Payment Gateway - Deposits for accommodation reservation?
- Activate yout Rates module and enter accommodation prices
- active module Payment Gateway and set at least the default upfront deposit
What happens if there is a problem and I have to cancel a reservation with a deposit paid?
It's not a problem. You can refund (return to the payer) the payment on your payment gateway portal. In this case, of course, you do not pay the commission for the canceled reservation.
Are you worried that your number of reservations will decrease?
🤔You don't have to worry. 😅
Reservations will be proceeded in the same way as before the activation of the payment gateway. The only difference is that after submitting the reservation, the guest will see a button to pay the deposit to reserve accommodation. The link to pay the deposit through the payment gateway will also be sent to the guest via email in the booking summary.
How you handle reservations where the guest does not pay a deposit is up to you 😏 Of course, you can, as before, allow, for example, the use of a coupon or allow trusted friends to book through the website without paying a deposit.
And of course you don't pay anything to anyone for web bookings without a deposit paid through the payment gateway 🆓
I want to try it. How do I request the activation of the Payment Gateway module?
Do this:
- In Trevlix, click the Activate button under Settings - "Payment Gateway - Advance deposits for accommodation reservations".
- Create a Stripe payment gateway account and contact us.
Or simply write to the email info//trevlix/com the message "I want the Payment Gateway module" 😁 and together we will start the module 🚀

